: Communication in Healthcare is a course that provides a professional understanding of healthcare communications and the best practices for creating a positive and nurturing environment not only for patients but for co-workers as well.
This course begins by giving an overview of how different forms of communication from verbal to body language effect communication in healthcare . It then dives deeper to explain the different types of discipline within a professional environment and how best to communicate these disciplinary actions. Finally it explains different standardized communication skills and how these skills guarantee precision and an environment where workers feel comfortable expressing their concerns.
: Though this course is self-paced, it is supported by a client adviser. Client advisers are available to answer student questions and monitor student progress to ensure completion of the course. Motivating and encouraging students, the client adviser gives students inspiration to succeed.
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Lesson 1
Lesson 1: Healthcare Teams
• Within the module you will learn to identify types of teams, types of disciplines, and understand the importance of group cooperation.
Lesson 2: Team Success
• Within the module you will learn to summarize key factors in communication between workers, describe the importance of team roles, and identify all elements that make a team successful.
Lesson 3: Champions
• Within the module you will learn the importance of communication and information systems, and describe the roles of clinical champions.
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