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Patient Service Representative Program (PSR) (CMAA)

ID : 64313   
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G3 FastForward This is a G3 FastForward Grant Program: These programs are short-term training courses resulting in industry credentials for high-demand professions in our region. If you have been a Virginia resident for at least the past 12 months, you may be able to take this class for 1/3 of the full cost (FastForward price) or at $0 cost if you qualify for G3. See our G3 Financial Assistance Grant information. Please contact our office via phone (540-868-7021) or email prior to registering.

Patient Service Representative Program (PSR) (CMAA) Program Pricing:
  • Regular/Full Price: $2,145
  • FastForward Price: $715
  • FastForward plus G3 Price: $0
Course Prerequisites:
  • HS Diploma, GED, or you are scheduled to earn your GED within the next 12 months.
  • This class will be offered as a “live online” class. This means you will need to attend all classes as scheduled, but you will be doing so virtually through Zoom. You will interact with your classmates and instructor in real time, but you can do so from any location. All students need access to the internet and a computer with a webcam and microphone. Chromebooks, iPads, or mobile phones are not supported for all applications.
Course Description:
Are you interested in an administrative career in a healthcare field? Working the front desk of a medical office requires strong organizational skills, professionalism, and the ability to solve problems. Throughout this course, you'll learn about office reception skills, general day-to-day operations, and effective communication techniques. This class will have a strong focus on learning and using medical terminology. Regular access to a computer/internet will be required. This course is offered through "live online and recorded lecure" classes. Upon course completion, you will be eligible to take the Certified Medical Administrative Assistant (CMAA) exam offered by the National Healthcareer Association (NHA). Textbooks and exam fees are included in the cost of the course. If you're a "people person", this might be the training you need to get started! 
Computer/internet access is required! Register today!     

This class will be offered as a “online” class. The first class will be a live online session. After that, the instructor will schedule 3 other sessions that will be live throughout the course. Otherwise, all of your course work, including recorded videos will be done at your own pace each week. You will have weekly due dates to complete the work. All students need access to the internet and a computer with a webcam and microphone. Chromebooks, iPads, or mobile phones are not supported for all applications.
Student Handbook and Resources:
Upon successful completion of this program, students will be eligible to sit for the National Heathcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) exam.

Class Details

20 Session(s)
Weekly - Tue, Thu

Laurel Ridge Workforce Online Class

MultipleInstructor :
1.Lisa Bray2.Anna Teter3.Serena Brafford 

CEUs : 6



Please read:  This class requires the use of your MyLaurelRidge account and the CANVAS online classroom. Please follow these instructions on how to activate your MyLaurelRidge account before the first day of class: How to access MyLaurelRidge and Canvas

This class may require the use of zoom. See Zoom Class Requirements for more details.

Important: I am enrolling in this class as part of the New Economy Workforce Credential Grant Program (WCG). As a condition to receiving a grant, I agree to the following terms and conditions as specified on this site: WCG Release Form.



Call 540-868-7021 to register Send to Friend »

Schedule Information

Skip dates: (No class on 07/04/2024)

Date(s) Class Days Times Location Instructor(s)
5/14/2024 - 7/23/2024 Weekly - Tue, Thu 06:00 PM - 09:00 PM VIRTUAL - ONLINE, Laurel Ridge Workforce Online Class  Map Serena Brafford  ; Anna Teter  ; Lisa Bray 

Other Class Offerings

Patient Service Representative Program (PSR) (CMAA)
ID: 64314

09/10/24 - 11/19/24
Weekly - Tue, Thu
20 sessions.