: First time managers have their work cut out for them, many new skills to learn, having to deal with different personalities, and greater responsibilities to accomplish. The Becoming a First Time Manager course provides a new, friendly approach for those charged with the task of management. This course encourages managers to take on the challenges of supervision and provides fast, powerful lessons to help increase productivity, unlock hidden talent, work with different types of people, communicate effectively, and diagnose problems. This course will assist the next generation of managers to succeed with flying colors, right from the start.
: This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.
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Lesson 1
Module 1: Leading People & Individual Differences
Explores what employees value in their careers and how new managers can lead people effectively. Focuses on driving productivity by identifying individual strengths and balancing managerial responsibilities with personal well?being.
Module 2: Leader Effectiveness & Optimizing Contributions
Covers effective leadership communication, emphasizing open two?way dialogue, active listening, problem diagnosis, and teamwork to build trust and maximize employee contributions.
Module 3: Personal & Interpersonal Effectiveness
Addresses the human side of management, including managing stress, handling anger constructively, asserting oneself professionally, and effectively dealing with difficult individuals.
Module 4: Eliminating Conflict & Promoting a Safe Workplace
Focuses on identifying barriers to workplace effectiveness and preventing conflict, harassment, and violence. Emphasizes proactive leadership strategies to protect employees and maintain a respectful, productive environment.
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